How to Craft the Perfect Call Center Resume

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As a call center job candidate, an effective resume ensures your search process reaches the next level of success: being contacted for an interview with a prospective employer. Your resume must illustrate your skills in customer service at the highest level. It should demonstrate your strong working knowledge of relevant practices, policies and procedures, as… Read more »

The Secrets to a Great Phone Interview

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Companies use phone interviews as their initial screen of candidates, so they can determine which ones will be invited in for a face-to-face meeting. Often, phone interviews are pre-arranged, but it’s possible you may receive a surprise call. Either way, the key to success is being prepared. Helpful Tips Preparation for a phone interview is… Read more »

What to Do When Your Manager’s Hostile Attitude is Affecting Your Workplace

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The right attitude toward work and the workplace is essential – whether you’re the employee or the boss. So if your manager displays hostility on more than just an occasional basis, you need to take the right steps to change the situation for the better. Research reported by the Journal of Applied Psychology has shown… Read more »

How to Stand Out When Going After Your Next Promotion

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Employees are often passed up for advancement simply because their managers failed to see their potential. Sure, you have to perform – and perform well – if you want to be considered for that next step up the company career ladder. But you also need to look, act and live the part. You’re not going… Read more »

Be Careful What You’re Posting on Social Media

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Social media can help – or hurt – your career. Sites like Facebook, Twitter and Google+ allow employers to get a glimpse of who you are outside the confines of your resume, cover letter and interview. Just remember, while social media is a prime communication vehicle, it’s all public. So, use your best judgment regarding… Read more »

Am I Dressing for Success at My Interview?

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Interviews judge not only your answers to the questions asked, but also your professionalism, organization and poise. This includes creating an overall look that says you’re the right hire. What you wear should accentuate the fact you’re a pro who’s ready to get to work at a new job. Let common sense be your guide…. Read more »

Helpful Summer Job Search Tips

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When it comes to your job search, summer doesn’t have to mean “slow.” Your time and effort can reap big rewards – and even land you the job of your dreams by fall. Remember, if you decide to take the summer off, you’ll be competing against candidates who take the same approach come September. Debunk… Read more »

Thinking About Relocating? Questions You Need to Ask

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Fresno Career Path | Finding the Right Career

Relocation can feel like a high-stakes proposition, with many unknowns. Whether you’re elated or slightly terrified at the possibility – or both – this is not a decision to be taken lightly. As you make a calculated, informed choice, there are a number of questions you can ask yourself. Just be sure to answer them… Read more »

What to Say When You Got Fired

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Being asked why you were terminated from your previous position is probably the most challenging interview question you’ll ever have to face. It’s an uncomfortable topic to discuss under any circumstances, especially when trying to explain it to a prospective employer. Here are a few pointers to help you get past the sticky issue of… Read more »

Do You Love Your Job?

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If you work full time, you may fit into the majority of similar people in the United States who, according to recent statistics, spend an average of 37 hours a week, or 7.4 hours a day, at work. Those who are happy with their jobs are 12 percent more productive than others. It’s encouraging to… Read more »