6 Tips for Hiring the Right Receptionist
Skilled receptionists are in high demand, and the best candidates don’t stay in the job market for long. And because they are often the first point of contact with your customers, you don’t want to settle when it comes to filling this position. Follow these tips to ensure you find the right combination of experience […]
How Employees Benefit From Continuous Training
Effective training should start on day one of an employee’s tenure at your company and become successive as a person grows within the organization. The short-term expense is well worth the long-term gains, as you develop satisfied, qualified, productive workers. Recent research showed that 40 percent of employees who received poor training left their jobs […]
What Hiring Managers Should Look for in Resumes
A job candidate’s resume is their first introduction to you, the hiring manager responsible for matching the best talent with the right roles. Hiring mistakes are devastatingly costly to everyone involved – starting with you, your HR team and your organization. They hurt candidates, too, so you want to avoid them at all cost. It’s […]
Using Behavioral Interviews to Find the Right Candidate
A behavioral approach to interviewing can take the guesswork out of hiring with a structured process that helps you better assess candidates’ knowledge, skills, work styles and other relevant competencies – as you narrow the field toward your final decision. Behavioral questions delve into an individual’s actions and results in past work situations that are […]
How to Handle a Candidate Whose Background – But Not Personality – Fits the Criteria
Skills versus personality … which one is more important in a job candidate? A successful long-term employee has a personality that matches both their role within your company and your workplace culture. And while skills, knowledge and ability can be developed with experience, an employee’s personality is unlikely to change. In one study of more […]
Why You Should Allow Your Co-Workers to Give You a Peer Review
A recent study showed that less than half (45 percent) of workers felt their annual reviews were a fair representation of their work performance. Only 37 percent said their managers provided accurate feedback. When you’re seeking the full picture of your performance, don’t just look up the organizational chart – but also look right, left, […]
Questions to Ask in an Interview of Candidates Who Change Jobs Frequently
Not all job hoppers are alike. When you first glance at the resume of a candidate who has changed jobs frequently in recent years, it may send up an automatic red flag that makes you want to toss it immediately into the “reject” pile. Not so fast. Be careful not to miss out on a […]
Are You Allowing Your Employees to Take Enough Time Off?
Keeping your employees happy, focused and productive is vital to the success of your business. And today, people view benefits – including paid vacation – as being just as important as salary when it comes to where they work. It’s time that every employer got smart about the critical need to offer work/life balance to […]
How Unique Interview Questions Could Help You To Know the Candidate Better
Hiring the right employee, the first time around, is one of the most important things you do as a manager and a leader. Costly hiring mistakes can be devastating to your bottom line, morale and overall business success. As you interview candidates, you have two goals. The first is to assess their skills and ability […]
Can an Employee Ask Too Many Questions?
Asking questions is a normal part of everyone’s workday. In fact, you want employees who are naturally interested, inquisitive and curious. But, dealing with constant barrages of questions can make it difficult to get your own job done. A key part of your job as a manager is providing clear, direct feedback. But you wouldn’t […]